Legal / Service terms

Terms and
Conditions

Effective: September 10, 2026Last updated: September 14, 2026
01

Acceptance and website use

These Terms and Conditions govern access to this website and inquiries concerning content creation and digital advertising services provided by Zavryn Reach. By using the website, a visitor agrees to use it lawfully and consistently with these terms. A person who does not agree should discontinue use.

The website presents general information and starting prices. It is not an offer that can be accepted solely by submitting a form. No client relationship, reservation of availability, duty to begin work or obligation to provide services arises until a separate written agreement or written project confirmation has been accepted by the parties.

A visitor may not interfere with website security, introduce malicious code, attempt unauthorized access, scrape the website in a manner that burdens its operation, misrepresent identity, or use the website to transmit unlawful, infringing or harmful material.

02

Inquiries and proposals

An inquiry should contain accurate and complete information about the requested service, business, intended audience, timing and project context. Zavryn Reach may accept or decline an inquiry, request additional information, recommend a different scope or discontinue discussions before an agreement is formed.

Any estimate, proposal or availability indication is based on the information available at the time and remains subject to its stated validity period. A change in deliverables, volume, schedule, platforms, approval structure or source material may require an adjusted scope, price or timeline.

The website form is demonstration-only in this installation and displays an on-screen confirmation after required fields are completed. The form does not itself transmit data unless the store owner later connects it to a permitted form-processing service. Visitors should use only a communication method actively provided by the store.

03

Service scope and delivery

Services may include social media content creation, advertising campaign setup, advertising creative and copy, content strategy and monthly calendars, or ongoing content and advertising management. The specific deliverables, revision limits, schedule, dependencies and format will be defined in the applicable written agreement.

Starting prices shown on the website are informational and do not include every possible requirement. Advertising spend, media placement charges, platform subscriptions, stock licenses, printing, talent, production expenses, travel, taxes and third-party services are separate unless expressly included in writing.

Timelines depend on timely access to source materials, account permissions, approvals and consolidated feedback. A delay caused by missing information, platform review, a client-side dependency, force majeure or requested scope change may extend the delivery schedule.

Digital platforms, advertising systems and audience behavior are controlled by third parties and can change. No specific impression volume, ranking, conversion rate, revenue level, approval outcome or other performance result is guaranteed.

04

Client responsibilities

A client is responsible for providing accurate business information, lawful instructions, timely feedback, required approvals and materials it has the right to use. The client must identify regulated claims, required disclosures, licensing restrictions, brand rules and other limitations relevant to its industry or audience.

The client is responsible for reviewing and approving final copy, creative, targeting criteria, landing pages, offers and campaign settings before publication. Approval confirms that the material is accurate for the client’s business and authorized for the intended use.

When services involve an advertising or social platform account, the client remains responsible for account ownership, billing credentials, platform terms, access control and advertising spend. Zavryn Reach may pause work if access is unsafe, incomplete or inconsistent with platform rules.

05

Fees, invoices and taxes

Fees and payment dates will be stated in the applicable agreement, proposal or invoice. Project work may require an advance payment before scheduling. Monthly services may be billed in advance for the applicable service period. Unless otherwise stated in writing, third-party costs and advertising spend are paid directly by the client.

Invoices are due according to the stated payment terms. Work, account activity or file delivery may be paused while an undisputed invoice remains overdue. The client is responsible for applicable sales, use or similar taxes that the company is legally required to collect, excluding taxes on the company’s net income.

Cancellation, rescheduling, deposits, refunds and complaints are addressed in the separate Cancellation and Complaints Policy and in any project-specific written agreement. If the two conflict, the signed project-specific agreement controls for that engagement to the extent permitted by law.

06

Intellectual property and portfolio use

Each party retains ownership of materials, methods, trademarks, data and intellectual property it owned before the engagement. The client grants the limited permissions reasonably necessary to use supplied materials for the agreed work.

Ownership or license terms for final deliverables will be stated in the written agreement. Unless expressly transferred, working files, rejected concepts, internal methods, templates, research notes, production systems and reusable know-how remain the property of their original owner. Third-party assets remain subject to their applicable licenses.

Final work will not be publicly presented as portfolio material when confidentiality has been agreed in writing. Otherwise, any portfolio use, attribution or launch reference will be handled only as allowed by the applicable agreement and after public release.

07

Confidentiality

Non-public business information identified as confidential or reasonably understood to be confidential will be used only for the engagement and protected with reasonable care. Confidentiality does not cover information already lawfully known, independently developed, publicly available without breach, received lawfully from another source, or required to be disclosed by law.

Clients should not send passwords through ordinary messages. Platform access should use role-based invitations or other approved access methods whenever available.

08

Disclaimers and limitation of liability

The website is provided on an “as available” basis. Reasonable care is used in presenting information, but the website may contain interruptions, technical errors or outdated material. To the extent permitted by law, implied warranties concerning the website are disclaimed.

Services are professional creative and operational services, not legal, tax, investment or financial advice. A client should obtain qualified advice for regulated claims, contracts, privacy obligations, taxes and industry-specific requirements.

To the extent permitted by law, neither party will be liable to the other for indirect, incidental, special, exemplary or consequential damages, or for lost profits, lost revenue, lost data or loss of goodwill, arising from website use or a service engagement. Any project-specific liability allocation will be stated in the written agreement. Nothing in these terms excludes liability that cannot lawfully be excluded.

09

Suspension, termination and force majeure

Website access or service activity may be suspended when reasonably necessary for security, maintenance, non-payment, unlawful instructions, material breach or protection of a platform or third party. Either party’s project termination rights will be governed by the written agreement and the Cancellation and Complaints Policy.

Neither party is responsible for delay caused by events beyond reasonable control, including severe weather, utility or internet outages, platform failures, government actions, labor disruptions or serious illness, provided the affected party gives reasonable notice and works to reduce the impact.

10

Governing law and changes

Unless a written agreement states otherwise, these terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-laws principles. Courts with lawful jurisdiction in Kentucky will hear disputes that cannot be resolved informally, subject to any valid dispute provision in the applicable agreement.

These terms may be updated to reflect changes in the website, services or law. The date above identifies the latest version. Continued website use after an update constitutes acceptance of the revised website terms; project agreements are not amended solely by changing this page.

If any provision is unenforceable, it will be limited to the minimum extent necessary, and the remaining provisions will continue. Failure to enforce a provision is not a waiver. These terms and any applicable written agreement form the relevant understanding for their respective subjects.

Terms contact

Questions about these terms may be sent using the information below.

EMAIL: projects@zavrynreach.comADDRESS: 725 Harvard Dr, Owensboro, KY 42301PHONE: +1 830 383 0631